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Nissan’s commitment to fleet 01.08.2011 09:00:00 - Corporate - News

 

Taking care of your business needs

Your relationship with Nissan doesn’t end when the vehicles arrive at your business. We have several programmes in place to ensure your business is our business. These programmes are underpinned by our vision to become the UK's Fleet manufacturer of choice by providing the highest quality sales experience and Aftersales customer care through both central management and a Business Specialist dealer network.

Business Centres

No one understands your needs better than Nissan. To help you run your fleet, we have set up our Business Centres in 57 dealers across the country, each with a dedicated, friendly team that can offer everything from professional advice to outstanding service.

Our highly trained professionals will offer you an excellent experience, from reception, to accounts to technicians to valet.

Find the location of your nearest Business Centre

Dedicated Fleet Field team

At Nissan, we have a dedicated fleet team that will continually listen to customer needs and respond by offering the best experience in the industry.

Our highly specialised team has professionals that understand your unique resource and business requirements.

Contact your local fleet manager

YOU + Nissan CARE*

Keeping you moving is our top priority. We know time is money, which is why our unique commitment - YOU + Nissan CARE* - is designed to provide the best customer service available, which includes:

KEEPING YOU ON THE MOVE
Being off the road costs money – so we promise to keep you moving. As long as your Nissan vehicle is at an authorised Nissan outlet for service, warranty or repair, we’ll provide you with a suitable mobility solution, free of charge.

CONTINUOUS ROADSIDE ASSISTANCE
There’s no substitute for having your Nissan vehicles serviced by our experts. And we’re so confident in our technicians that, so long as you follow your service schedule with us at an authorised Nissan dealership, we’ll give you free continuous Nissan Roadside Assistance.

WE’LL PRICE MATCH QUOTES FOR WORK ON YOUR NISSAN VEHICLES
You want the best value for your business – and your Nissan service and repair work is no exception. That’s why we’ll match any like for like written competitor quote that refers to genuine Nissan parts within a 10 mile radius of your local Nissan dealer.

ALL QUERIES RESPONDED TO WITHIN 2 WORKING DAYS
We understand your time is precious. So whenever you contact your dealer or our Customer Service Centre we commit to acknowledging every problem and propose how to resolve it within two working days – so you can concentrate on something else.

TEST DRIVE THE MODEL YOU ASK FOR
We believe you know which of our models and engines is right for your business – so we’ll make sure you can test drive just that. All we ask is that you pre-book online or through the Customer Service centre, who will confirm your appointment within 24 hours.

Find out more

*Full terms and conditions apply