When travelling in the UK call

When travelling in Europe call


If your vehicle is immobilised or unavailable due to a mechanical or self-induced breakdown or an accident, the driver and the passengers are entitled to one of the following additional benefits if the Electric Vehicle cannot be repaired on the same day:

Terms and conditions

(i) *For countries not listed above the Towing warranty applies – should your vehicle become inoperative due to a warrantable or non-warrantable defect in a country not covered by the Nissan. 

(ii) During the warranty period, the number of Roadside Assistance services resulting from no or low EV battery charge depends on a fair usage of the vehicle. Fair Usage Clause: 

• In the case of repeated non-starts with plausible causes Roadside Assistance service will be provided. 

• In the case of non-starts (by same driver) without plausible causes no Roadside Assistance will be provided. 

• Nissan Assistance will be able to make a fair judgment based on best practice experience. 

Benefits and Services are provided by Nissan Assistance. Nissan Assistance is committed to the fair treatment of all customers and may monitor or record telephone calls for quality assurance purposes. Nissan Assistance is authorised and regulated by the Financial Conduct Authority (FCA). FCA Register number 439069. Nissan Assistance UK Limited (registration 2638890) 106 - 118 Station Road, Redhill Surrey RH1 1PR.