Does the Nissan NOTE engine have a chain or a belt drive to the camshafts?
The Petrol engine has a chain and the Diesel engine has a belt.
What are the features of the Park Assist System?
The Park Assist System tells you if your car will fit your chosen parking space and assisted with the rear parking sensors will allow you to reverse safely.
Can I have a LPG conversion on my Nissan Micra?
Regrettably, Nissan is no longer able to offer LPG conversions to the vehicles included in their range.
What is the procedure for deflecting the headlamp beam when taking my Nissan NOTE abroad?
There is one standard part we use throughout the range for beam benders. The part number is 9999875010 however, there is no special part made especially for the NOTE.
What are the consumption figures for the New Nissan Micra DIG S?
The advanced DIG-S engine available on the new Micra achieves up to 68.9mpg (combined cycle) and produces from 95g/km (figures based on manual transmission Visia grade), making it one of the cleanest petrol engines in the world.
The Micra handbook suggests that a vehicle should not be driven at constant speed for the first 1,000 miles for long distances. What is classed as a 'long distance'?
About 100 miles is a long distance. The engine needs to be loaded in 4th and 5th gears and vary between 50mph and 70mph to run the car in.
What is special about the Qashqai's roof?
There is an optional panoramic glass roof.
When will roof bars be available to buy for the Qashqai with a panoramic roof?
We currently offer two types of roof bars for the Qashqai, steel or aluminium. Both can befitted to all grades of Qashqai, and the panoramic roof doesn't prevent them being fitted.
What engine variants are available on Qashqai?
The Qashqai is available with a range of petrol and deisel engine sizes. Find out more here.
The width of the Qashqai is 1780mm. Does this include the wing mirrors? If not, what's the width including the wing mirrors?
The mirrors will add approximately 40mm to this figure when unfolded. But to be sure you can visit your local dealership to get this measured.
What size wheels are standard on each grade of the Nissan Juke?
The Juke range comes with a choice of alloy wheel sizes. Find out more here.
I have recently bought a Nissan Qashqai and need to buy a baby car seat for it. The problem that I am having is that some of them come with ISOfix bases which is great, however the retailers are telling me that because Nissan is not on their list of tried and tested cars they cannot sell it to me. Could you please tell me as to whether any maxi-cost car seats, maxi-cosi easyfix or maxi-cosi ISOfix bases have been crash tested in this vehicle or are going to be in the near future?
Nissan have decided, on a pan European basis, to test all child seats available on the market to determine the safest seat for each new Nissan vehicle. Whichever seat performs the best in tests, this seat will be recommended in the vehicle manual. These seats will need to be sourced by the customer themselves, but does ensure that the customer will be confident that they will have the safest seat for their child. If you are looking for a child seat for group 1 (from birth up to 13kg) and group 2 (from 9 to 18 kg) you should also contact directly the Fair S.r.L. distributor for Great Britain who will supply the correct childseat and ISOfix frame directly to your dealership. The specific recommended ISOfix seat is the Bimbofix XL (G0/1).
What is the ground clearance of the Nissan X-Trail?
For full details of the technical specification of the Nissan X-Trail. Find out more here.
What is the maximum weight bearing load for roof bars on the Nissan Navara?
Roof bars are only available on the double cab and can be either steel or aluminium. The maximum load is 80kg.
When the X-Trail is in lock mode, does this mean it will stay in the four-wheel drive mode? If not, under what circumstances would it come out of this mode? What would make it then go back into four-wheel drive?
Lock mode means that it is in four-wheel drive but it will release under hard acceleration and as soon as they go over 15mph. It is best left in Auto or two-wheel drive unless stuck, then select lock and drive out slowly.
Where are the tool kit and warning triangle in an X-Trail?
The tool kit is located in a bag in the boot area on UK specification vehicles however we do not supply warning triangles.
What mode should be used for towing a caravan with the X-Trail and should the tyre pressure be increased for this purpose?
Auto can be used all of the time. Tyre pressures should be increased, and the correct pressures will be displayed on a label in the drivers door.
What are the CO2 emissions of the Nissan Navara?
Find out more about commercial vehicles and CO2 emmissions here.
Can you please advise whether the fuel consumption figures for the X-Trail relate to the vehicle being in two-wheel drive or four-wheel drive mode?
The figures will be measured in two-wheel drive.
Is it necessary to 'run in' a brand new X-Trail before towing a caravan?
'A minimum 'run in' of 500 miles is required before towing, with a recommended 'run in' of 1,000 miles.
Does Nissan advise against the use of side airbag compatible seat covers on it's X-Trails?
If this is not one of our accessories then we cannot advise either way. If we don't sell it then we do not guarantee the side airbags will work in the event of an impact.
Will the X-Trail have a reverse camera?
Yes the new X-Trail will have a rear parking camera (as part of the Sat Nav pack).
Does the two-wheel drive version of X-Trail have limited slip differential?
No it does not have limited slip differential.
What is the engine size in a Nissan 370Z
Find out more information about prices and specifications here.
Are there any press reviews on the Nissan GT-R at present?
Yes there are quite a few to date, please click on the links below to hear how the GT-R has been reviewed so far:
The Nissan manufacturer’s warranty has a territorial restriction – it is not valid in Europe for vehicles imported from markets outside of Europe.
What is the official website for the GT-R?
Find out more information on the GT-R in the UK here.
How does the Scratch Guard Paint work on the 370Z
Scratch shield technology works as a special highly elastic resin is combined with a conventional clear coat to increase the paints flexibility, this also increases the strength by increasing resin density.
What are the C02 emissions for a Nissan 370Z
You can find out more about the 370Z prices & specifications here.
If not available in the country, where can I buy it?
The Nissan GT-R will be available in most markets globally, including Europe.
Can I test drive the GT-R?
You can check availability and book a test drive here.
I am interested in the new Nissan GT-R, how do I find out more information?
You can find out more about the GT-R here and you can also fill out a 'Keep in Touch' form to stay updated with launch dates and other information that may be of interest.
Is the Nissan NV200 a Van or a Car?
The NV200 is a Van. The NV200 Combi is a car.
What accessories are available for the NV200
There are many genuine Nissan Accessories available from your local Nissan Dealer. Visit the accessories catalogue for more information.
What is Good to Go?
Nissan Good To Go is a professional conversion service available across the Nissan LCV range details are available at you Nissan LCV Dealer.
I want a pick-up but need six seats. Can I get a double cab with a bench seat in the front?
The Double cab will have a bench seat in the back. None of our vehicles have front bench seats.
What engine does the NV400 have?
The NV400 has a range of engine sizes available. Find out more information here.
What does the term, 'Permitted towing weight/towing capacity' refer to?
The maximum weight of trailer with load which can be towed behind the vehicle. Figures may be given for braked or unbraked trailer. Towing capacity may vary under certain conditions such as gradient.
What does the term, 'Payload' refer to?
The payload of the vehicle is the gross weight minus the kerb weight of the vehicle. To calculate the cargo weight, any additional weight including the driver, any passenger(s) and other equipment or modifications must be deducted from the payload. Care should be taken to remain within the gross vehicle weight and not exceed permitted axel weights. It is the responsibility of the vehicle operator to ensure that the vehicle does not exceed the weights shown on the VIN plate.
What does the term, 'Load Volume' refer to?
The amount of cargo that the load area can accommodate. There are several methods used to calculate load volume. The total load volume in some vehicles is calculated by using materials such as sand, which fill the load area (SAE method). Another method more commonly in use (VDA) uses blocks of 200mm x 100mm x 50mm (1 litre volume), stacked to fill the load area. The final count of blocks is given in litres or cubic metres.
What does the term, 'Permitted axle weights' refer to?
The maximum weight which an axle may support, by design or by law. Care must be taken to distribute the load evenly to avoid overloading at either axle. The combined axle weights may exceed the gross vehicle weight in some cases. This does not mean that the gross vehicle weight may be exceeded.
What does the term, 'Nose weight' refer to?
The vertical weight of the trailer on the hitchball. This must be taken into consideration to ensure the vehicle permitted axel weights and gross vehicle weights are not exceeded.
What does the term, 'Gross Vehicle Weight' refer to?
The maximum weight permitted for the vehicle when fully laden, i.e. the vehicle, plus driver and any passengers, plus any body adaptations; also accessories, fuel, oil, tools and any cargo. If a trailer is being towed, the downward force on the hitchball must be considered.
What does the term, 'Kerb Weight' refer to?
The weight of the complete vehicle without any payload and in standard condition, but including a full tank of fuel, oil, water, spare tyres and tools.
Is it possible to get the EXACT kerb weight for a vehicle, rather than the minimum/maximum figures quoted in the brochure?
The only way to obtain the exact weight of a specific vehicle is to put the vehicle on a public weighbridge.
What is the Nissan LEAF’s range?
The 40kWh Nissan LEAF has a range of 168 to 242 miles (WLTP combined- city cycle).
How much will it cost to run the Nissan LEAF?
It costs approximately 4p a mile to run the Nissan LEAF.
How much does the Nissan LEAF cost?
You can find information about the LEAF prices & specifications here.
How do you charge the Nissan LEAF?
The Nissan LEAF can be charged at a public charge point or at home using either a wall box or a 220V socket. For the latest updates please click here.
Does the Nissan LEAF have zero C02 emissions?
Yes, unlike an internal-combustion engine the Nissan LEAF's power train has no exhaust and zero C02 emissions while driving.
How long does it take to charge the LEAF battery.
A 20% - 80% charge at a rapid charging station can be achieved in around 60 minutes. A full charge at home will take 7.5 hours using a 7kW wall box, perfect for an overnight charge.
Are there any cost savings to owning an electric vehicle?
Electric vehicles are less mechanically complex than traditional petrol powered cars, so they are designed to be wallet friendly as well as environmentally friendly. The LEAF also qualifies for a number of local, regional and national incentives. Find out what real LEAF customers think here.
How do I know how much charge is left in my Nissan LEAF?
A dash-mounted monitor displays the remaining power and range.
How many people can the Nissan LEAF carry?
The Nissan LEAF is a C Segment medium-size hatchback which will comfortably seat 5 adults.
Where is my nearest Nissan dealer?
Full details of all Nissan dealers are available on this website. Click here to see them now.
What is a DPF?
This means your Nissan has been designed to meet the latest environmental regulations concerned with exhaust gas emissions. In order to limit the amount of small soot particles contained within the diesel exhaust gas passing into the atmosphere, your vehicle has been equipped with a diesel particulate filter (DPF). The filter forms part of the vehicle's exhaust system and is similar in construction to a catalytic converter. The DPF traps and stores solid particles or ‘soot', produced by diesel engine combustion. When the amount of soot in the filter reaches a specified level, this needs to be reduced to maintain the filter's function. This reduction is called regeneration and must be performed periodically.
How long should a set of brake pads last on my Nissan vehicle?
As part of their normal operation, brake pads will wear out – the heat and friction caused during braking causes abrasion and therefore wear. That’s why we refer to them as “wear and tear” components. The rate of this wear is influenced by many different factors, including style of driving, type of driving and the type of vehicle you have. For example, driving in a city causes more wear on the brake pads as the driver uses them more than on the open road – stopping at traffic lights or roundabouts, for example. Using the vehicle for towing (whether a caravan, trailer, or another car) may increase brake pad wear quite significantly. Also, we have noticed that brake pads of automatic cars wear out more rapidly, as the driver cannot benefit from engine braking to slow the vehicle and so uses the foot brake more often. As there are so many external factors influencing the wear of brake pads, it’s impossible for me to give an “average” life expectancy. Certainly, replacement of the brake pads due to excessive wear and tear is excluded from the Nissan Pan Europe Warranty. However we do recommend using genuine Nissan brake parts, both pads and discs, to help prolong the life of your brakes. Nissan brake parts are designed to work in harmony together with your Nissan car and give you the best possible performance.
Where can I get technical information about my car?
Our technical experts based within our authorised dealer network are best placed to offer technical guidance to our customers, and we have people in place at all of our Nissan dealers. If you contact any one of these, they will be able to give you the specialist advice that you need. To find details of your closest Nissan dealer, click here.
How can I find the key code of my Nissan vehicle?
The keys to every Nissan vehicle are given a special security code, to prevent the keys being replicated by a third party. For this reason, someone asking for the key code is asked to prove their ownership of the vehicle before the code can be given. Your local authorised Nissan dealer can give you the key code of your vehicle. You should be prepared to present proof of ownership, of ownership of vehicle, such as the vehicle registration log book (V5) or original sales documentation. To find details of your local authorised Nissan dealer, please click here.
Why is my fuel consumption different to that shown in the vehicle brochure?
We are legally obliged to publish all fuel consumption data in line with EU directive 1999/100/EC. Figures are intended for comparasion between vehicles and may not reflect real driving results (optional equipment maintenance, driving behaviour, road and weather conditions may affect the official results). Motor manufacturers are also required to ensure that production vehicles conform closley to the vehicles presented for homologation.
I have a personally imported Nissan vehicle, sourced from outside the European Union, how can I obtain technical information and spare parts?
We are equipped to service vehicles sold within the European Union, if originally supplied to other jurisdictions we are unable to provide technical support.
Customer needs a new VIN plate as it has been modified. Where can this be obtained?
Please go to a dealer who can request a new VIN plate.
I have just bought a vehicle which doesn't have keys. How do I go about ordering the keys?
Please visit your local Nissan dealership, who may be able to supply and code keys once ownership records are confirmed. We may not be able to supply keys for vehicles originally supplied outside the European Union, due to differences in security protocol.
Where can I find the recommended tyre pressures for my Nissan vehicle?
The tyre pressures recommended for a Nissan vehicle are shown on a sticker situated on the B-post pillar between the front and rear doors, on the driver's side. Alternatively you can check your Owner's Manual.
Why should my car be serviced to the recommended service schedule?
This will ensure that your vehicle provides the best possible service and allow our dealership to conduct a health check and advise you if any items are worn and require replacing. In the event of a warranty claim, lack of servicing may prejudice your cover.
I have just bought a used Nissan - how do I transfer the vehicle warranty to my name?
If your name, address or registration number has changed, or if you have become a subsequent owner of the vehicle, you should complete the 'Notice of Change' freepost card in the back page of your Warranty Information Booklet.
What are the terms and conditions of my Pan European Warranty?
Please refer to your Warranty and Maintenance Booklet.
What are the details of Battery cover under warranty on a Nissan vehicle still under Pan European Warranty?
Batteries are covered within the terms of the vehicle warranty.
How do I find out the correct tyre pressures for my vehicle?
The tyre pressures recommended for a Nissan vehicle are shown on a sticker situated on the A-post pillar between the front and rear doors, on the driver's side. Alternatively you can check your Owner's Manual.
How do I find out the correct tyre pressures for my vehicle?
The tyre pressures recommended for a Nissan vehicle are shown on a sticker situated on the A-post pillar between the front and rear doors, on the driver's side. Alternatively you can check your Owner's Manual.
Can I get a Nissan car on the Motability scheme?
If you are receiving the Higher Rate Mobility Component of Disability Living Allowance or a War Pensioners' Mobility Supplement, you could be eligible for a brand new Nissan through the Motability Scheme.
In order to find out which Nissan vehicles are available to you through the Motability scheme, you should contact the Nissan Mobility Centre on Freephone 0800 731 9633, or visit your local dealer.
What is the duration of cover for RAC Nissan Roadside Assistance Cover?
All new Nissan vehicles have at least 1 year's Nissan Roadside Assistance cover from the date of registration. Some may benefit from 3 years cover; again from the date of registration. The duration of cover will depend upon the type of vehicle purchased and significantly, its sales type (i.e. whether passenger retail car or LCV/Fleet). When a vehicle is serviced within the Nissan network, this cover will be updated for a further year. This applies to the vehicle regardless of who is driving.
What is meant by "Home" dealer?
This refers to the dealership where the customer purchased the car from or alternatively it can be the dealership where the customer has the vehicle serviced.
If my vehicle cannot be fixed at the roadside by the RAC, I understand that it will be recovered to a Nissan dealer. Please specify what level of recovery service is being offered?
It will be recovered to your "home" dealer if that is within 30miles of the breakdown address or alternatively it will be recovered to the nearest Nissan dealer to the breakdown address.
In the event that my vehicle needs to be recovered, will I be provided with a loan car?
Not necessarily, a replacement car is one of the services available under the scheme but only if your vehicle has experienced a manufacturing defect and is at a Nissan dealer other than your "home"ealer.
In the event I am eligible for one of the additional services who arranges this?
The additional services are arranged via the patrolman who attends to the vehicle breakdown and is undertaken via the RAC. The RAC will discuss all the options available direct with the customer.
So if I have had a road traffic accident or for example filled my car with incorrect fuel, what am I entitled to?
You would be entitled to roadside repair if feasible or alternatively towing service which as stated entitles you to a tow to your home dealer if within 30 miles of the incident or alternatively the nearest dealer to the incident. Additional services do not apply.
How do I make contact with the RAC?
In the UK call - 0330 123 123 1
Outside of the UK call - 0044 161 210 2409
What are RAC's hours of opening?
365 days a year, 24 hours a day.
I have not received a RAC membership card - Why not?
Membership cards are no longer issued. You should have a single handbook in the vehicle glove box.
When my membership expires, what happens next?
If you have your vehicle serviced within the Nissan network, one year's additional cover will be applied. You will also be contacted by RAC offering a personal membership.
Innovation and Technology
Can I use the new E10 fuel in my Nissan vehicle?
E10 fuel compatibility only applies to petrol engined vehicles. If your car was built after 1st January 2000, the fuel system is suitable for use with E10 Fuel with no further medication required.Should your car be older, E5 petrol will continue to be available for the foreseeable future, however as with the removal of 4 star petrol twenty years ago, availability will decline as the number of affected vehicles diminishes.
What is the difference between normal fuel and E10 fuel?
Fuel purchased today can already have a 5% content of ethanol (Ethyl Alcohol) Complying with EU Fuel Quality Directive (Directive 2009/30/EC) and this will continue to remain available until 2013 or longer depending upon demand. The majority of fuel supplied in filling stations from 2013 will have the content of ethanol increased to 10% and labeled E10. The purpose of this change is to reduce the consumption of crude oil by blending a quantity of ethanol into the fuel produced from sustainable biological sources and with be the primary grade offered at the pumps.
I am looking through a brochure at the moment and where the luggage capacity is listed, the letters VDA are shown. What does this stand for?
VDA is the German Quality Management System for the automotive industry and stands for Verband der Automobilindustrie. This means that is the Industry Standard to which the luggage capacity of a vehicle is measured against. For further advice, please refer to the glossary.
What does CVT stand for?
It stands for Constantly Variable Transmission. For more information, please refer to the glossary.
What is the 'Intelligent Key'?
The Intelligent Key reveals Nissan's focus on practical technologies. The vehicle senses when the Intelligent Key is brought close to the car. Doors and tailgate can simply be opened by pressing a button on the door handle. And a turn of the ignition starts the motor - no key has to be removed from pocket or purse!
What is the guaranteed accuracy of the speedometer in terms of percentage of speed shown?
The speedometer should not read slower but may read faster than the actual vehicle speed. If you measured the actual vehicle speed with consult then it will be more accurate than the needle but not exact. The EC Directive states: at a speedometer reading of 25mph the vehicle speed should be between 20.5 and 25mph. At a speedometer reading of 50mph the vehicle speed should be between 43.2 and 50mph. At a speedometer reading of 75mph the vheicle speed should be between 65.9 and 75mph.
How do I change the speedometer from KPH to MPH for SVA requirements on my imported Nissan vehicle?
Your local Nissan dealer will be able to fit an approved MPH speedometer unit to your vehicle. Unfortunately, it is not possible for Nissan to recalibrate a KPH speedometer to read in MPH.
Where can I find job offers?
Click here for further information regarding careers within Nissan.
How do I contact Nissan Customer Service?
The Customer Service number for the Nissan Motor (GB) Ltd is 0330 123 1231 or email here.
The contact details of other Nissan services can also be found on the Nissan Contact Us page.
How should I determine whether my vehicle is affected by a recall?
You can visit your local Nissan dealership, or check by visiting Motorcodes via motorcodes.co.uk/vehicle-recall. Alternatively you can call our Customer Service Team on 0330 123 1231.
When did the Renault-Nissan Alliance begin?
The Renault-Nissan Alliance was signed on 27th March 1999, and is the first of its kind involving a Japanese and French company, each with its own distinct corporate culture and brand identity. Both companies share a single joint strategy of profitable growth and a community of interests. To promote this shared objective, the Renault-Nissan Alliance set up joint project structures as early as June 1999, covering most of both companies’ activities.
How is the Renault-Nissan Alliance managed?
To define a common strategy and manage synergies, an Alliance strategic management company, Renault-Nissan bv, was founded on 28th March 2002. Renault-Nissan bv is jointly and equally owned by Renault and Nissan and hosts the Alliance Board, which met for the first time on 29th May 2002, and holds monthly meetings.
Who controls the Renault-Nissan Alliance?
The Alliance Board steers the Alliance’s medium- and long-term strategy and coordinates joint activities on a worldwide scale. Renault and Nissan run their operations under their respective Executive Committees, accountable to their Board of Directors, and remain individually responsible for their day-to-day management.
Where can I find Nissan’s Slavery and Human Trafficking Statement?
Click here to view Nissan’s Slavery and Human Trafficking Statement for Financial Year 2017-2018.
Click here to view Nissan’s Slavery and Human Trafficking Statement for Financial Year 2016-2017.
Where can I find press releases?
Click here for the most up to date news from Nissan.
When was the Nissan factory in Sunderland built?
Nissan Motor Manufacturing (UK) Limited started production of Nissan vehicles in 1984.
What is Nissan UK's Tax Strategy?
In accordance with Schedule 19 of the Finance Act 2016, Nissan sets out, here, its tax strategy for all UK companies within the Nissan Group.
What is REACh, and how can I find more information?
REACh is the chemical regulation in the EU, focusing on Registration, Evaluation, Authorisation and Restriction of Chemicals manufactured in or imported into the European Economic Area. Nissan complies with REACh obligations, and fully supports its underlying goals: to protect human health and reduce the environment from risks posed by chemicals. For more information, visit www.nissan-safetysheets.com. This website provides information on substances present in the Nissan product(s) that you buy, and recommendations for their safe use.
What is an end of life vehicles (ELV)?
An ELV is a vehicle that reaches the end of its useful life in general after 12 or 15 years. It is also possible to have a premature ELV when the car is involved in caused by accidents and also considered an economic total loss. Although a car arrives at the end of its useful life it still has a value. Every ELV contains valuable raw materials (steel and, light metals, alloys, etc.). These materials can be recycled and used for new cars or for other purposes. In order to protect the environment and prevent the waste, the ELV has to be treated, recycled, recovered or re used as spare components for other cars. For more information click here.
Does recycling reduce CO2 emissions?
Making new cars involves the use of many raw materials, from metals and synthetic products to cardboard which all have to be first produced industrially. By recycling materials, the amount of energy used in manufacturing can be reduced, along with factory emissions.
What is the difference between reuse, recycling and recovery of vehicles?
Recycling is the collection of parts of the ELV and the process to transform them into materials used in the production of new vehicles or used for other purposes. Reuse is the use of the parts of end of life vehicles for the same purpose in other Nissan vehicles. Recovery represents the burning of the vehicle materials that cannot be recycled, for the generation of energy.
What is Nissan doing about environmentally friendly vehicles?
Nissan is promoting energy conservation and recycling activities through its European facilities improvements and operational procedures improvements. Nissan plants based in UK and Spain are working to reduce the waste in the plants by recycling, reuse and recovery activities. As a result of these actions, Nissan has already achieved more than 90% recycling rate for our plants that produce light commercial vehicles and passenger cars. Continuous efforts to improve the recycling rates are being made in all Nissan plants. Our plants located in UK (NMUK) and Spain (NMISA) introduced the international quality standard ISO 14001 for the production of the vehicles, in 1998. As a part of continuous improvement, NMUK plant has a wind farm at the plant. The generation of renewable energy cut the carbon dioxide emissions at power plants by more than 3000 tones per year.
In October 2005 NMUK installed and commenced generating electricity from six 660kW recycled wind turbines;
· Energy provided with be equivalent of 2600 UK homes
· CO2 reduction of 3,300 tones per year.
· First wind farm in the North East to be enclosed entirely within an industrial area
· 5% of the annual amount of energy of the plant is generated by the wind mills.
· Project praised by the Campaign for the Protection of Rural England (CPRE) for being in the urban environment.
· Wind farm has been used for NMUK’s community relations activities and support of the engineering educational scheme.
What is the CO2 rating and fuel consumption for my Nissan vehicle?