GDPR (General Data Protection Regulation) Protecting your data
WE CARE ABOUT YOUR PRIVACY
PROTECTING YOUR PERSONAL DATA IS OUR PRIORITY. WHEN WE KNOW A BIT ABOUT YOU, WE CAN PROVIDE A BETTER PERSONALISED SERVICE.
Your data helps us make sure that if we send you something, it’s something that’s relevant to you.
Our dealers use your personal data to provide you with a better service. This includes handling special requests, personalised offers, dealing with complaints effectively and keeping you informed of information or news.
In most cases, Nissan and the dealers will process your personal data as independent data controllers.
We share your personal data with companies that provide services on our behalf. This includes:
- Website hosting including the operation and/or maintenance of our databases, websites, and mobile applications
- Email services
- Credit / debit card payment processors (where relevant)
- RAC and Car Care Plan or other provider of services directly to you
- Provision of authentication services
- Provision of services relating to our marketing, including the sending of commercial offers
- Social media and advertising placement partners
- Sweepstakes sponsors
- Organisation of contests, promotions, and events
- Auditing and statistical analysis
- Customer orders
- Data analytics
- Customer service including customer relations management (such as call centres, communication tools)
- Customer research and satisfaction surveys
- Any associated or connected motor manufacturer from whom we purchase or hire goods (and their group companies)
- Third party insurance providers
- Debt collection agencies
- The police, fraud prevention and identity authentication entities, other law enforcement agencies, government, and tax authorities in the United Kingdom or abroad in order to detect, investigate and prevent crime (please note that fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime)
- The courts in the United Kingdom or abroad as necessary to comply with a legal requirement, for the administration of justice, to protect vital interests and to protect the security or integrity of our business operations.
For all of this data sharing, we ensure that we only work with trusted companies and secure these relationships (contracts, audits, guarantees and security tests, etc.)
These companies all have strict obligations to protect your information.
We may share information with other Nissan companies and transfer it to a third party in case of a merger, reorganisation or similar event.
COMPLIANCE AND SECURITY
It may be necessary for us to disclose your personal data to public and governmental authorities for reasons of national security, law enforcement or other issus of public importance. Where legally permitted we will inform you ahead of such transfer.
We may also disclose personal information if we determine in good faith that disclosure is necessary to protect our rights, resolve legal conflict, enforce our terms and conditions, investigate fraud or protect our users.
TRANSFERS OUT OF THE EEA
Your personal data may be processed outside of the UK or European Economic Area (EEA) (i.e. the Member States of the European Union from time to time, together with Norway, Iceland, Switzerland and Liechtenstein).
We want to make sure that your personal data is stored and processed in a way which is secure. We will therefore only process your personal data outside of the UK or EEA where it is compliant with data protection laws and the way we transfer it provides adequate safeguards in relation to your personal data (for example, by using EU Commission approved agreements or other transfer mechanisms specified agreed by the ICO that we put in place between ourselves and the repient organsation of your personal data).