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Aftersales is permitted to remain open for car repair, servicing and MOT in the UK. Find out more below.
Aftersales is permitted to remain open for car repair, servicing and MOT in the UK. Find out more below.
Aftersales is permitted to remain open for car repair, servicing and MOT in the UK. Find out more below.
Your safety is our priority
Aftersales is permitted to remain open for car repair, servicing and MOT in the UK. We recommend that you proceed with your vehicle maintenance requirements when these are due to ensure the safety of your vehicle. Please check your local dealership opening status found here.
We are experiencing high demand and capacity restrictions due to strict social distancing so we recommend you book your vehicle maintenance well in advance via our online booking tool.
The wellbeing of both our customers and dealership staff remains paramount and stringent measures are in place to ensure enhanced sanitisation and responsible social distancing is practiced. Staff have been trained on revised ways of working, with hand sanitiser available on site and indicative signage present that you’ll be asked to follow.
If you visit us please bring a bottle of water with you, as we may be unable to offer refreshments as we normally would.
Check the video to find out how we are keeping safe at Nissan Dealerships.
Parts and accessories
Trade Parts
Many of our Trade dealership have reopened their Trade Parts Operations. Please call your nearest Trade dealership for delivery availability.
Accessories Online Shop
We have recommenced safely fulfilling online orders. Due to the measures we’ve put in place to protect our teams and an increase in demand for online orders, there may be some delays in our delivery service. We will do our best to get your order to you as quickly as possible.
Seasonal Offers
Our dealerships are ready to welcome you back to prepare your Nissan for the winter, with special offers on vehicle maintenance and accessories.
Frequently asked questions
Car Sales
I am due to collect my new car – can I still do this?
In line with Government regulations, Nissan showrooms have temporarily closed in England, Wales, Nr Ireland and in Tier 4 in Scotland, to ensure the continued safety of our staff, customers and local communities. Selected dealers are able take orders & offer alternative services for existing orders. If you are expecting to collect a new car in the next few weeks, please try contacting your Nissan dealership to discuss options available to you: www.nissan.co.uk/dealer-locator
I can’t contact my dealer about my new order as they’re shut/not answering phones/emails, how can I find out what is happening with me new car?
Should you be unable to contact your dealer due to temporary closure in line with government guidelines, please contact our Customer Services team via the web form found here
I want to cancel my existing order – how do I do this?
If you would like to discuss an existing order please contact your local dealer to discuss your options; their details can be found here www.nissan.co.uk/dealer-locator. Should you be unable to contact your local dealer due to temporary closure in line with government guidelines, please contact our Customer Services team via the web form found here
Is there any implication for delivery dates on ordered cars?
If you would like to discuss an existing order please contact your local dealer to discuss your options; their details can be found here www.nissan.co.uk/dealer-locator. Should you be unable to contact your local dealer due to temporary closure in line with government guidelines, please contact our Customer Services team via the web form found here
I had a test drive booked within the next few weeks, can it still go ahead?
In line with Government regulations, Nissan showrooms have temporarily closed in England, Wales, Nr Ireland and in Tier 4 in Scotland to ensure the continued safety of our staff, customers and local communities, however, some dealerships are offering alternative options for sales enquiries such as Facetime, WhatsApp or Skype video conferencing for full vehicle walk-arounds in the comfort of your own home, should that be your preference. Please try contacting your Nissan dealership to discuss options available to you: www.nissan.co.uk/dealer-locator.
Aftersales
My car is booked for a service within the next 3 weeks – will it still happen?
In line with varying Government regulations across the UK, please see summary below regarding servicing, repairs and MOTs. We recommend you call your dealership before you travel to make sure you can be accommodated.
England: Servicing, repairs and MOTs can take place in all tiers
Scotland: it is expected that servicing, repairs and MOTS can take place in all tiers
Wales: Servicing, repairs and MOTs can take place in all tiers
Northern Ireland: Servicing, repairs and MOTs can take place in all tiers
Can I still book a service for my car?
Yes our online booking tool is open for new service bookings. We are experiencing high demand and capacity restrictions so we recommend you book your vehicle maintenance well in advance via our online booking tool here
My car is booked for an MOT within the next 3 weeks - will it still happen?
In line with varying Government regulations across the UK, please see summary below regarding servicing, repairs and MOTs. We recommend you call your dealership before you travel to make sure you can be accommodated.
England: Servicing, repairs and MOTs can take place in all tiers
Scotland: it is expected that servicing, repairs and MOTS can take place in all tiers
Wales: Servicing, repairs and MOTs can take place in all tiers
Northern Ireland: Servicing, repairs and MOTs can take place in all tiers
If I breakdown can I still be recovered to my dealership?
If you breakdown and wish to be recovered to your local dealer, please contact them prior to recovery to ensure they are open and can support in getting you back on the road. You can find your local dealer and their contact details here.
Will my warranty be affected if I can't get my car booked in for a service?
If your vehicle is still in the warranty period under normal conditions your vehicle should always be serviced in line with the service schedule to maintain its warranty. We understand that this might prove difficult over the coming weeks and therefore as a manufacturer we will show flexibility regarding these regulations. Please try calling your dealer to see if you can be accomodated: https://www.nissan.co.uk/dealer-locator.html
Motability
I have placed an order, will the handover of my car go ahead?
In line with Government regulations, Nissan showrooms have temporarily closed in England and Wales to ensure the continued safety of our staff, customers and local communities, however selected dealers are able take orders & offer alternative services for existing orders. If you are expecting to collect a new car in the next few weeks, please try contacting your Nissan dealership to discuss options available to you: www.nissan.co.uk/dealer-locator
My lease expires in the next couple of months, can I place an application for a new car?
In line with Government regulations, Nissan showrooms have temporarily closed in England and Wales to ensure the continued safety of our staff, customers and local communities, however if you wish to make a new application please contact your local dealership to understand how they are currently operating for Motability customers: www.nissan.co.uk/dealer-locator. For Motability's latest updates and a comprehensive FAQ section please visit the Motability website.
I was in the process of choosing my first car on the Scheme but had not yet placed an application, can I still go ahead?
In line with Government regulations, Nissan showrooms have temporarily closed in England and Wales to ensure the continued safety of our staff, customers and local communities, however if you wish to make a new application please contact your local dealership to understand how they are currently operating for their Motability customers www.nissan.co.uk/dealer-locator. For Motability's latest updates and a comprehensive FAQ section please visit the Motability website.