EV Customer Promise

OUR PROMISE, YOUR EXPERIENCE

CALL 0330 123 1231

Anywhere, anytime, anything

There’s no time limit on how long you will benefit from our promises. If you are a Nissan Customer, and want to be spoken to in a genuine, open and honest manner, we will look after you. That is our promise.

Nissan Customer Promise

We want you to be completely satisfied with the on-going quality and performance of your vehicle. You’re the focus of all we do, and we’re committed to providing the highest levels of service and aftercare that you can find. So, whether you are an existing Nissan customer, if you bought your car new or used, there’s no time limit on how long you can enjoy the benefits. That is our promise.

Just call 0330 123 1231

Terms and Conditions apply.

CONTINUOUS EV ROADSIDE ASSISTANCE

YOU want the peace of mind you get from our quality service to go even further.

NISSAN PROMISE to provide you with EV Roadside Assistance for free, every time you service your electric car with us.

BATTERY QUALITY GUARANTEE

YOU want the reassurance of a functional battery.

NISSAN PROMISE to replace any part of the battery causing capacity loss below 9 bars (out of 12), within battery warranty period.

HERE FOR YOU

YOU want your problems resolved quickly.

NISSAN PROMISE to propose a resolution to any problem within two working days.

24 HOUR TEST DRIVE

YOU want to make the right decision when purchasing an electric car.

NISSAN PROMISE to give you peace of mind by letting you test drive a LEAF hatchback for a minimum of 24 hours, subject to availability.

NISSAN DRIVER'S GUIDE APP

Explore your Nissan on your smartphone or tablet. Access the complete electronic version of the Quick Reference Guide and get dashboard signal explanations directly on your screen, with our Augmented Reality Technology.

Available on LEAF, Micra, Note, Pulsar, Juke, Qashqai and X-Trail.