Nissan Virtual Assistant Terms & Conditions

When interacting with the AI Virtual Assistant on Nissan.co.uk, please be aware that AI can make mistakes. You should check important information with your Nissan Dealer and consider the relevant disclaimers from this page in conjunction with answers provided by the AI.

  • e-POWER is a unique powertrain, it is not a 100% electric vehicle and requires petrol to fuel the electric motor.

  • Any WLTP figures cited by the virtual assistant are for comparability purposes. Actual real world driving results may vary depending on factors including weather conditions, driving styles, vehicle load or any accessories fitted after registration.

  • Any efficiency comparisons made by the Virtual Assistant are based on official WLTP MPG figures for the vehicles compared by the Virtual Assistant. WLTP figures shown are for comparability purposes. Actual real world driving results and may vary depending on factors including weather conditions, driving styles, vehicle load or any accessories fitted after registration. 

  • Features mentioned by the virtual assistant may be standard and/or optional on selected grades. Please review the specification within the car configurator for your chosen model or speak to your dealer to confirm specification prior to placing an order.

  • Where seats are described by the Virtual Assistant as leather the portion of the seats trimmed in real leather varies by trim level. For example the side and back of seats may be trimmed with a synthetic alternative to leather. Please review the specification within the car configurator for your chosen model or speak to your dealer to confirm specification prior to placing an order.

  • Nissan Intelligent Mobility (NIM) technology and Advanced Driver Assistant Systems (ADAS)

  • It is your responsibility to stay alert, drive safely and be in control of the vehicle at all times. Driver assist features have speed and other limitations and should not be solely relied on. For more information click here.

  • ProPILOT is an Advanced Driver Assist technology but cannot prevent collisions. ProPILOT is intended for “Eyes on/Hands On” for highways only (road separated by barriers). It is the driver’s responsibility to stay alert, drive safely and be in control of the vehicle at all times. For more information click here.

  • To use NissanConnect Services you need a NissanConnect Services user account and have to register and log into NissanConnect Services app with your username and password.

  • To use the free NissanConnect Services App, you need a smartphone with a compatible iOS or Android operating system and a SIM card with data option with an existing or separate mobile phone contract between you and your mobile service provider. All services are subject to mobile network coverage.

  • Services are available depending on country, model, grade and service period. Some services will be subject to a fee for the subscription period detailed in the NissanConnect Services app. For more information please click here.

  • Connecting a mobile phone to use NissanConnect should only be done if the car is parked safely. Use of the system should always be in accordance with the rules of the Highway Code. Drivers should only use the system when it is safe to do so. Users should be aware of the potential for hands-free technology to distract attention from the road, which could impact on having full control of the vehicle.

  • Apple CarPlay® is a registered trademark of Apple Inc.

  • Google, Google Play, Google Maps and Android Auto™ are trademarks of Google LLC.

  • Amazon and Alexa® and all related marks are trademarks of Amazon.com Inc or its affiliates. Certain Alexa functionality is dependent on smart home technology.

  • Bose® is a registered trademark of Bose Corporation.