KEEPING HEROES MOVING

Due to an overwhelming response all of our available vehicles have now been assigned to support other NHS workers. By joining our waitlist you will be notified as soon as more vehicles become available. 

You can apply for a car using our online registration form.

Unfortunately, due to insurance requirements, this scheme is only open to NHS staff that are over the age of 25 with less than 6 points on their driving license. 

Currently you must have a valid NHS ID number to be eligible for a vehicle under this scheme. Should this change we will change the T&Cs on our website.

Vehicles are allocated according to availability and we can't guarantee which Nissan model you will be provided. However, you'll be able to discuss specific model requirements (such as transmission) with your nearest participating dealer when they get in touch with you.

You can make a preference on the registration form and also discuss this with the supplying dealer.

Following government advice on 23rd March, Nissan showrooms have temporarily closed to ensure the continued safety of our staff, customers and local communities. However, the supplying dearlerships will make arrangements with you regarding the collection of the loan vehcicle. This may be at the dealership or at a muturally suitable location. All our dealerships are understanding and sympathetic to the long hours that NHS staff are working, so collection and return of the vehicle outside of the 'regular' opening hours may also be able to be accommodated.

Yes, the car will be fully cleansed prior to your collection of the vehicle. This includes the steering wheel, the gearstick, the indicators, the radio and infotainment buttons, the door handles, hand brake and ignition.

If there is a participating dealership within 20 miles of your home address which has an available vehicle for loan, then that dealersip will be in touch within 24 hours. If there is no available car in your location, then we will place you on a waiting list for a car in case a vehicle does become available.

The vehicle will be supplied with a approximately 1/3rd of a tank, subject to the model. You will need to pay for the fuel that you use whilst the car is loaned to you. Please speak to a member of the dealership team to confirm the fuel that is required for the particular vehicle that you are loaned.

You can keep the vehicle for as long as you require it during the Covid-19 situation. Our priority is to ensure that you have a reliable means of transport so that you can undertake your frontline duties that we all rely on! Therefore, you are welcome to keep the loan car whilst the Government lockdown is in place.

The car will be fully comprehensively insured by the dealership, but you may be asked to pay to cover a CDW (Collision Damage Waiver). Your dealership will be able to advise you on this and any costs. There will also be an insurance excess that you will be advised about upon collection of the vehicle.

You are welcome to keep the car during the Covid-19 situation for as long as you need, although if you will be unable to use the vehicle (for example, due to sickness) then we would ask that you request the return the vehicle at the earliest opportunity so that we can make the vehicle availble for another NHS worker.

The supplying dealership will ensure that you have a contact number for the RAC breakdown services, which is included with the loan of the vehicle. This is a comprehensive level of breakdown cover.

If a car is available at a participating dealer that is local to you, they will be in touch within 24 hours. This may be via 'phone or email.

If the police have any questions about the ownership and insurance of the vehicle, please show them the printed loan agreement document that you will be provided by the supplying dealer. It is important that you keep this document with you when in the car.

A number of dealerships around the UK are enrolled in this scheme, who we will contact on your behalf when you register for a loan vehicle.

You are responsible for any PCN's or fines that are issued whilst you have the vehicle on loan.

Yes you can, as long as they are over 25 and have no more than 6 points on their licence. The supplying dealer may charge an insurance administration fee for the addition of the 2nd driver. Please speak to the dealer about this when they contact you. A DVLA check code will also need to be provided for the second driver.

If you have not yet collected the vehicle and need to cancel, please let the supplying dealership know when they contact you. If you have already taken the loan vehicle and wish to return it earlier than originally agreed, then please call the dealership using the contact details that they provided and they will organise the hand-back with you.

We ask that, where possible, you avoid covering more than 50 miles a day. Iin line with government advice, you should also avoid any unnecessary journeys. Please speak to your supplying dealer if you have concerns about the mileage you will covering each day.

Currently, the London Congestion charge has been suspended so you should not have to pay to travel through the central London congestion charge zone.

Unfortunately, we only have a limited quantity of vehicles available under this scheme. As such, there may not be sufficient vehicles for every registered NHS worker. We will keep your details for up to 90 days in accordance with GDPR, and will let you know if a loan vehicle comes available in your area.

The supplying dealership will be able to provide you with an overview of the features of the car, but there will also be an owners manual provided with the car. You may also find further information in the Nissan UK YouTube channel in the section called Info Zone.

You will be provided full details on who to contact in an emergency by the supplying dealer.

The car will need to be returned to the supplying dealer at the end of the loan. They will ask you to sign a vehicle return document and will update the insurance. They will also check the car for any damage that may have occured during the loan. It is important that the vehicle return document is signed, as any subsequent hirer will then be responsible for any possible PCN's (Penalty Charge Notices) that are attributed to the user of the vehicle at that particular time.