An important message for Nissan Finance Customers regarding Covid-19

As you will be aware, the Covid-19 outbreak is changing the way we all work in the UK. Nissan Finance has well-established and thorough contingency plans to allow us to continue serving our customers in such scenarios. 

This includes our staff working from home. Rest assured that should you need to contact us by telephone, our staff will be fully equipped to deal with any queries you may have and will adhere to the same high standards of customer service and security, regardless of where they’re based.  

Ahead of contacting us by telephone, we would ask you to access your finance agreement online in the first instance and “self-serve” where possible.  

Our Customer Portal makes it easy to manage your agreement, any time you like, allowing you to: 

  • Update your personal details 
  • Update your address details
  • Change the account your direct debit is paid from 
  • Change your payment date 
  • Check your outstanding balance and view your statement
  • Make payments and receive confirmation by email

You can access the online portal here: https://www.nissanfinanceuk.com/online-account  

If you’re not already registered to our online portal, you’ll find a video tutorial on the landing page explaining how to register. You’ll need your agreement number and some additional personal information to hand to complete your registration. 

If you have already created an account with us, you just need to log in using your existing username and password. 

Finance provided by Nissan Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Channel Islands). Terms and Conditions apply. Please refer to your local authorised Nissan dealer for further information.

Finance provided by Nissan Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Channel Islands). Terms and Conditions apply. Please refer to your local authorised Nissan dealer for further information.

Finance provided by Nissan Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Channel Islands). Terms and Conditions apply. Please refer to your local authorised Nissan dealer for further information.